Leslie Scott

advising

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movement

“The servers acted less like ancient space aliens than like monks running a monastic retreat for stressed-out nonbelievers. They glided around in black slippers and flowing black tunics, quiet as ninjas.”

— PETE WELLS ON VESPERTINE

The average guest decides what they think about a person or a product within the first 7 seconds of interaction. That means any service oriented business has to lead with its staffs’ body language and movement as its primary tool for creating brand loyalty. Far beyond the menu knowledge and protocol, the way in which a step of service gets carrier out, at times, far exceeds the action itself.

With over 15 years of restaurant experience as a Captain and a Sommelier, this movement work was born out of necessity working in some of the country’s leading high-end restaurants. With work from floorplan efficiency, body language and how it relates to guest satisfaction, staff retention through body awareness/safety, and overall concept branding that extends to movement, clients can expect a happier, more integrated staff. Course work will be tailored directly for your staff and the space they work in directly.

Selected Past Clients

HIGH VOLUME

  • Large Space • Buddakan NYC 1,000 covers/nt with 16,000sqft of space

  • Small Space • Night Market LA over 400 covers/nt in small East LA hotspot

FINE DINING

  • Conceptual • Vespertine, Los Angeles – movement branding for high concept architecturally driven space. Included building movement training for opening staff within a chef driven, multi plate, multi course, multi floor experience.

  • Michelin Starred • Restaurant Daniel NYC – staff retention and body language work for captains

 entrepreneurship

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MINDFUL MOVEMENT • JUNE 2019

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 dramaturgy

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project description • year

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